Come to West Edmonton Mall and be welcomed into world leading online experience in a retail environment! Using the latest digital technology and stitching the many previously uncombined technology pieces together in new and innovative ways-combined with creative...

Keeping customers isn’t just about customer service or on-going communication. Yes those are important and they need to be there but so does a well thought out Customer Engagement Strategy. Just because you have good customer service does not mean that you are not...

Of course you know that your Customer Engagement Strategy is an essential component for finding new customers and it is critical to keeping the existing ones or bringing lost customers back into the fold. Did you also realize that the way that you engage with...